Help please

[dace]

I have a anti virus software installed. and update it weekly. have to with the kids going on the net. But my computer is running so slow, and i get loads of popups. i can click to go on a page and i get upto 10 in the background. The shop i got the computer from dont help saying its my problem. Probley is my problem but i bit of help to solve it would help. I have deleted all temp files. Any idear's please.

[anglerpaul]

I have the same problem
On my laptop i have a problem when the network cable is plugged in i get pop ups even when not surfing the web . and if the internet is not on i still get them and they say "thepagecannotbedisplayed" so i think there is some problem with spyware or something how do i get this to stop

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[Buzzard]

Hi There
The first thing I would do is download spybot,It gets rid of 99% of ad and spyware(do the update and run search and destroy).You can get it from:http://www.softpedia.com/public/cat/10/17/10-17-21.shtml and its free
Also have a look at whats starting up on you pc by going to start then run and typing in msconfig press enter and you should get system config utility have a look at the startup tab and try and identify any programs that should not be running (just use google and type in the various program names) and take the tick out of the box if you come across any that are dodgy, apply and then reeboot. Hope this helps

[dace]

Thanks Buzzard the program worked a dream. I had 3 pages of s :)it. Computer running much better now. I didnt know anything about this stuff i thought the anti virus software would keep me safe. Thanks again mate, catch you around the will be on me. Cheers.

[anglerpaul]

Sorry later replying Buzzard. Brilliant job i have run the spyware 5 times. because 1 or 2 of the offending popups restart when i go back on the net. the one is 180 search assistant alert. If i clean up with spybot then reboot. look in my computer in propram files, search assistant is thier .exe file can i right click it and delete it safely. The other popup is a messenger one any idears. Top marks anyway computers running much better.

[Buzzard]

Hi There
Glad it helped
There is a way of getting the messenger one from popping up, you stop the messenger service from running,depending on your operating system you go in start then to control panel ( if its xp you will need to go into administrative tools ) click on services have a look down the list and one of them is called messenger double click on it and you will get the settings you can hit stop there but you will also need to click on the startup type and change it to disabled to stop it running on startup that should sort you out

[anglerpaul]

Wow im clean. cheers Buzzard i got lost a few times, but got it sorted. Last 2 days no popups from messenger. Thanks a lot mate. I'm a happy chappie.

[anglerpaul]

Back off my Holidays. and its still working a dream. If you have a computer problem. Buzzards your man.

[Andrew Burgess]

Yes I have download the spybot and I have 5 pages of rubbish which I did not know.

It just show you not all anti virus software can do this as well

[bobby]

sh :ot i had 3 pages 100 infected files. Thanks for the link Buzzard. All that   gone.

[Carpy]

If you run Spybot update it new version 1.3.1 even better.

[longshank]

Hello

Spybot is a great tool, (For add / spyware) however please ensure you back up your data. Otherwise your up slack ally. Spybot creates a system resore point everytime you use the programme, and if you have not backed up your registry say good bye to all them important files.

Be wise... Catch a Carp instead!

Kind Regards

Andy